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TERMS OF USE

Last Updated: May 25, 2024

 

Welcome to Jackson Marketing. These Terms and Conditions govern your access to and use of our digital marketing services . By engaging with our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Services.

 

1. Services

We offer a range of digital marketing services, including but not limited to search engine optimization (SEO), social media marketing, content creation, email marketing, and pay-per-click advertising. Detailed descriptions of our Services are available on our website or provided upon request.

 

2. Engagement and Scope of Work

2.1 Proposal and Acceptance: A proposal outlining the scope of work, deliverables, and pricing will be provided upon request. Acceptance of the proposal constitutes an agreement to these Terms.

2.2 Changes to Scope: Any changes to the agreed-upon scope of work must be documented and may result in additional charges.

 

3. Fees and Payment

3.1 Payment Terms: Fees for our Services are outlined in the proposal. Payment is due according to the schedule specified in the proposal.

3.2 Late Payments: Late payments may incur a late fee of [X%] per month on the outstanding balance. We reserve the right to suspend or terminate Services if payments are not made in a timely manner.

 

4. Client Responsibilities

4.1 Information and Access: The client agrees to provide all necessary information, access, and approvals required for the performance of the Services in a timely manner.

4.2 Cooperation: The client agrees to cooperate with us in all matters relating to the Services and to promptly respond to our communications.

 

5. Intellectual Property

5.1 Ownership: The client retains ownership of all materials and data provided to us. We retain ownership of all intellectual property rights in the methodologies, tools, and techniques used in the provision of the Services.

5.2 License: The client grants us a limited, non-exclusive, non-transferable license to use their materials and data solely for the purpose of providing the Services.

 

6. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary or confidential information disclosed during the provision of the Services. This obligation survives the termination of these Terms.

 

7. Warranties and Disclaimers

7.1 Performance: We warrant that we will perform the Services with reasonable care and skill.

7.2 Disclaimer: We do not warrant that the Services will be uninterrupted or error-free, or that specific results will be achieved.

 

8. Limitation of Liability

To the fullest extent permitted by law, our liability for any claim arising out of or relating to these Terms or the Services will be limited to the amount paid by the client for the Services in the 12 months preceding the claim. We will not be liable for any indirect, incidental, consequential, or punitive damages.

 

9. Termination

9.1 Termination for Convenience: Either party may terminate the engagement for any reason with [X] days' written notice.

9.2 Termination for Cause: Either party may terminate the engagement immediately if the other party breaches any material provision of these Terms.

 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [State/Country]. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of [State/Country].

 

11. Miscellaneous

11.1 Entire Agreement: These Terms constitute the entire agreement between the parties and supersede all prior agreements and understandings.

11.2 Amendments: We may amend these Terms from time to time. Any changes will be posted on our website, and your continued use of the Services constitutes acceptance of the amended Terms.

11.3 Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

11.4 Waiver: No waiver of any provision of these Terms will be effective unless in writing and signed by both parties.

 

Contact Us

If you have any questions about these Terms, please contact us at:

Jackson Marketing 

bpjbusiness22@gmail.com

567-241-6842

RETURN AND REFUND POLICY

Overview

At Jackson Marketing, we are committed to providing high-quality services that meet your expectations. Our goal is to ensure customer satisfaction through our professional and thorough service delivery. Due to the nature of our work, we do not offer refunds for services that have been completed. Please read our Refund Policy carefully to understand our stance on this matter.

 

No Refunds on Completed Services

Service Completion

Once a service has been rendered and completed, we do not offer refunds. This policy is in place because our services are customized, labor-intensive, and often involve significant time and resources. By the time a service is completed, our commitment to you has already been fulfilled, making refunds impractical and unfair to our business operations.

 

Initial Consultations and Estimates

We provide detailed initial consultations and estimates to ensure that you have a clear understanding of the scope and cost of the services you are purchasing. This helps to set the right expectations and allows you to make an informed decision before committing to our services.

 

Exceptions

While our general policy is to not offer refunds, we understand that exceptional circumstances may arise. In such cases, we will review refund requests on a case-by-case basis. Exceptions may include, but are not limited to:

 

  • Service Not Rendered: If a service was not performed as agreed upon or not performed at all.

  • Significant Errors: If there was a significant mistake or oversight in the service provided that cannot be rectified.

 

 

To request a review, please contact us within 7 days of the service completion with detailed information about your concerns.

 

Quality Assurance

To minimize the need for refunds and ensure customer satisfaction, we have the following practices in place:

 

  • Clear Communication: We maintain open and transparent communication with our clients throughout the service delivery process.

  • Quality Checks: We perform rigorous quality checks and seek your feedback at various stages to ensure the work meets your expectations.

  • Revisions: We offer a revision policy to address any minor issues or adjustments that may be needed after the service is completed.

 

 

Contact Us

If you have any questions or concerns about our Refund Policy or if you would like to discuss a particular issue, please contact us at:

Jackson Marketing
Columbus, OH

567-241-6842
bpjbusiness22@gmail.com

Our customer support team is here to assist you and address any concerns you may have regarding our services.

By engaging our services, you acknowledge that you have read and agree to this Refund Policy. We appreciate your understanding and thank you for your trust in Jackson Marketing.

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